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Basic Quality Management Fundamentals: Essential Principles. (1 Viewer)

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 Basic Quality Management Fundamentals: Essential Principles. (1 Viewer)

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Basic Quality Management Fundamentals: Essential Principles.
Essential Quality Management Fundamentals: Building Core for Operational Excellence and Enhanced Business Performance


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What you will learn:​

Understanding the concept of quality.
Different perspectives on quality.
Importance of quality in business and customer satisfaction.
Introduction to Total Quality Management.
Core principles and philosophy of TQM.
Metrics for measuring process and product quality.
Customer focus and satisfaction.


 

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