IT Support Skills
What you'll learn
- Understand the essential components of a computer and IT hardware.
- Grasp the basics of networking, including IP addressing, routing, and network protocols.
- Learn how to protect systems and networks from cyber threats.
- Design and implement effective backup strategies.
- Explore the fundamentals of Voice over IP (VoIP) systems.
- Develop critical troubleshooting skills for real-world IT support scenarios.
- Build confidence in delivering exceptional IT support services.